Last Revised: 24 March, 2022
Show-Score is committed to protecting your privacy. We have prepared this Privacy Policy to describe our practices regarding the Personal Data (as defined below) we collect from users of our website, located at www.Show-Score.com/uk and our widgets, as well as your other interactions with us (all of which are collectively referred to herein as our "Services"). Our Terms of Service also cover your use of our Sites and Services; so please make sure you read these carefully.
This is the Privacy and Cookie Statement for Show-Score ("Show-Score”, “we”, and “us”, “our”), our website hosted at https://www.Show-Score.com/uk ("we", "us", and "Our Site") Our Site is operated by or on behalf of Show-Score.
This Statement, and any other documents referred to in it, set out:
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
By engaging with Our Site, you acknowledge you have read and understood this Privacy Policy.
For the purposes of European Economic Area data protection law, (the "Data Protection Law"), the data controller is: Show-Score Holdings, Inc., 5 New Street Square, London, EC4A 3TW United Kingdom, or help@show-score.co.uk.
We will collect and process the following personal data from you:
This is information about you that you give us directly when you interact with us.
The law on data protection sets out a number of different reasons for which we may collect and process your personal data in certain circumstances, including:
We can collect and process your data with your consent.
We need your personal data to comply with our contractual obligations.
If the law requires us to, we may need to collect and process your data.
We may require your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our business and which does not materially impact your rights, freedom or interests.
We will use this information in our legitimate interests, where we have considered these are not overridden by your rights, to:
Where permitted by one of the legal bases above, we will use your personal information for marketing analysis and to provide you with promotional update communications by email, SMS, and letter about our products/services and those of carefully selected third parties. You can object to further marketing at any time either, at the point such information is collected on Our Site by selecting the relevant option in your account settings or, where you do not wish us to continue to use your information in this way, by following the unsubscribe instructions on any communications sent to you. You can also exercise the right at any time by contacting us at help@show-score.co.uk.
The data that we collect from you is transferred to, and stored at, a destination outside the European Economic Area ("EEA") that is not subject to equivalent Data Protection Law. For our purposes, the information we collect is processed and stored on secure servers located in the U.S. state of New York. This is necessary in order to process the information.
We may transfer your personal information outside the EEA:
We retain personal data for as long as is necessary to fulfil the transactions you have requested, for key business requirements such as marketing or for essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements. The criteria we use for determining retention periods for different categories of data will vary but may include:
Our Site use cookies and/or other similar technologies such as device-IDs and/or pixel tags to collect and store certain information. These typically involve pieces of information or code that a website transfers to or accesses from your computer hard drive or mobile device to store and sometimes track information about you. Cookies and similar technologies enable you to be remembered when using that computer or device to interact with websites and online services and can be used to manage a range of features and content as well as storing searches and presenting personalised content.
Our Site uses cookies and similar technologies to distinguish you from other users of our Site). This helps us to provide you with a good experience when you browse our Site and also allows us to improve our Site.
We use cookies and other similar technologies to:
Below you’ll find the cookies and other technologies that we set when you visit our [Site/Applications] and their purpose. To help you better understand why we’re setting them, we’ve used the categories and definitions set by the International Chamber of Commerce (“ICC”):
Strictly necessary: cookies that enable the services that you have specifically asked or paid for;
Performance: cookies that collect information on how visitors use Our Site including the pages visited and most frequented as well as the sources of our traffic. They are used to help us improve how Our Site works;
Functionality: cookies that help us remember the choices you have made so we can provide you with a more personalised experience;
Advertising: cookies used to deliver more relevant ads, and to make sure you don’t see the same adverts over and over again.
| Cookie Name | Purpose | Category |
|---|---|---|
| _s-s_edition-id | Current edition identifier | Strictly Necessary |
| _s-s-reg-source | Registration source identifier | Strictly Necessary |
| _show-score_guest-action | Keeps track of the action that the user intended to perform before authentication | Strictly Necessary |
| _show-score_wish-list-game | Required for “Watchlist Game” functionality | Strictly Necessary |
| _s-s_year-summary-game | Required for “Year In Theatre” functionality | Strictly Necessary |
| remember_user_token | Keeps the user logged in after authentication | Strictly Necessary |
| _s-s_reg-user-id | Registered user identifier | Functionality |
| _s-s_membership-level | Membership level | Functionality |
| _s-s_vs_id | Visit identifier | Performance |
| _s-s-reg-source | Registration source | Performance |
| _s-s_utm-data | UTM tags | Performance |
| tnp | Keeps track if the user made a purchase | Performance |
A. We have several partners who also set cookies and other technologies on our Site. These partners include companies that help us better understand how to serve you, companies that serve our house ads, power the tools on our Site, and companies that require cookies for their social applications to work. They include:
| Partner | Purpose | Category |
|---|---|---|
| Facebook Impressions | We use Facebook Impressions to track the number of people that interact with our content on Facebook. | Performance |
| Facebook Custom Audience | This service enable us to display personalized ads to persons on our email lists when they visit Facebook.com. We provide personal information such as yoour email address and phone number to Facebook to enable Facebook to determine if you are registered account holder with Facebook. | Advertising |
|
We use Google reporting tools and these cookies are used to measure site traffic and usage patterns.
We use Google Ads for advertising. |
Performance, Advertising | |
| Twitter uses cookies to remember who you are, so Tweet buttons on articles work correctly. | Functionality | |
| Segment | Allows us to track how our site is used so that we can provide a better experience. | Performance |
B. In addition to the cookies set directly by our partners, there are also cookies set by third parties to help deliver and monitor their ads. Please note we neither control nor have access to those cookies, and these advertisers’ uses of cookies are subject to their own privacy policies and not that of Show-Score.
C. If you follow links from Our Site to theirs, you should be aware that these other sites have their own privacy and data processing practices. We have no responsibility or liability for these independent policies. For more information regarding a site and its privacy policies including its use of cookies, check that site.
A. You can always modify your browser so as not to accept cookies or to notify you when cookies are sent to it. For more information about cookies including removing any or all of your cookies, please visit All About Computer Cookies. Please note, however, that by blocking or deleting cookies used on Our Site or Application, you may not be able to take full advantage of Our Site or Applications (as the case may be).
B. Also, if you would like to remove the Google Analytics and DoubleClick cookies, please visit the following links, Google Analytics Opt-out and Google Ads Browser Plugin, respectively. You should be aware that this will affect your Google cookies on all sites, and not just ours.
We do not give, rent, lend, or sell individual information to any third party. Furthermore, we will not disclose any information about individual users, except as described below.
A. We may disclose aggregate statistics about visitors to Our Site, customers, and sales in order to describe our services to prospective partners and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifiable information.
B. We may disclose your personal information to any of our affiliates, theatre partners, or to our agents or contractors who assist us in providing the services we offer through Our Site processing transactions, fulfilling requests for information, receiving and sending communications, updating marketing lists, analysing data, providing support services or in other tasks, from time to time. Our agents and contractors will only use your information to the extent necessary to perform their functions.
C. In the event that we undergo re-organisation or are sold to a third party, you agree that any personal information we hold about you may be transferred to that re-organised entity or third party.
D. We may disclose your personal information if required to do so by law or if we believe that such action is necessary to prevent fraud or cyber-crime or to protect Our Site or any Applications or the rights, property or personal safety of any person.
We place great importance on the security of all personally identifiable information associated with our
users. We have security measures in place to attempt to protect against the loss, misuse and alteration of
personal information under our control. For example, our security and privacy policies are periodically
reviewed and enhanced as necessary and only authorised personnel have access to personal information. Whilst
we cannot ensure or guarantee that loss, misuse or alteration of information will never occur, we use all
reasonable efforts to prevent it.
You should bear in mind that submission of information over the internet is never entirely secure. We cannot
guarantee the security of information you submit via Our Site whilst it is in transit over the internet and
any such submission is at your own risk.
It is advisable to close your browser when you have finished your user session to help ensure others do not
access your personal information if you use a shared computer or a computer in a public place.
Our Site may, from time to time, contain links to external sites. We are not responsible for the privacy policies or the content of such sites.
Protecting the safety of children when they use the internet is important to us.
Our Site are intended for use only by persons who are at least 16 years of age. By using Our Site, you
confirm to us that you meet this requirement. If you are aged 16 or under, please get your parent/guardian’s
permission beforehand whenever you provide personal information to Show-Score’s Site. Users without this
consent are not allowed to provide us with personal information.
If you are under the age of 13, your parent or guardian must consent on your behalf where we ask for consent
in relation to the use of your information.
Payment details you provide will be encrypted using secure sockets layer (SSL) technology before they are submitted to us over the internet. Payments made on Our Site are made through our payment gateway provider, Stripe. You will be providing credit or debit card information directly to Stripe which operates a secure server to process payment details, encrypting your credit/debit card information and authorising payment. Information which you supply to Stripe is not within our control and is subject to Stripe's own privacy policy and terms and conditions.
We may amend this Privacy and Cookie Statement from time to time. If we make any substantive changes to this policy, we’ll announce it on Our Site and notify you by email.
Where the processing of your personal information by us is based on consent, you have the right to withdraw
that consent without detriment at any time by contacting us at help@show-score.co.uk.
You can also change your marketing preferences at any time as described in 'our promotional updates and
communications' section;
If your request or concern is not satisfactorily resolved by us, you may approach your local data protection authority, (see http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.html). The Information Commissioner is the supervisory authority in the UK and can provide further information about your rights and our obligations in relation to your personal data, as well as deal with any complaints that you have about our processing of your personal data.
Show-Score ("we" or the "Company") is a "data controller". This means that the Company is responsible for deciding how we hold and use personal data about you. You are being provided with a copy of this privacy notice because you are applying for work with us (whether as an employee, worker or contractor). It makes you aware of how and why your personal data will be used, namely for the purposes of the recruitment exercise, and how long it will usually be retained for. It provides you with certain information that must be provided under the General Data Protection Regulation ((EU) 2016/679) (GDPR).
The kind of information we hold about you. In connection with your application for work with us, we will collect, store, and use the following categories of personal data about you:
We may also collect, store and use the following "special categories" of more sensitive personal data: information about your race or ethnicity and sexual orientation.
How is your personal data collected? We collect personal data about candidates from the following sources:
How we will use information about you. We will use the personal data we collect about you to:
It is in our legitimate interests to decide whether to appoint you to the role since it would be beneficial to our business to appoint candidates to open roles.
We also need to process your personal data to decide whether to enter into a contract of employment or engagement with you.
Having received your CV and covering letter and your application form, we will then process that information to decide whether you meet the basic requirements to be shortlisted for the role. If you do, we will decide whether your application is strong enough to invite you for an interview. If we decide to call you for an interview, we will use the information you provide to us at the interview to decide whether to offer you the role. If we decide to offer you the role, we will then take up references before confirming your appointment.
If you fail to provide personal data. If you fail to provide information when requested, which is necessary for us to consider your application (such as evidence of qualifications or work history), we will not be able to process your application successfully.
How we use particularly sensitive personal data. We will use your particularly sensitive personal data in the following ways:
Automated decision-making. You will not be subject to decisions that will have a significant impact on you based solely on automated decision-making.
Recipients of your personal data. We may disclose your personal data to members of our HR team, the relevant team managers in respect of the role you are applying for in order to make hiring decisions.
It may be necessary from time to time for us to disclose your personal data to third parties or agents, including without limitation to the following:
Why might you share my personal data with third parties?
We will only share your personal data with the following third parties for the purposes of processing your application: Greenhouse Software, Inc.
Transfer of personal data outside the EEA. The personal data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"), for the purposes described above. Those countries may not provide an adequate level of protection in relation to processing your personal data. Due to the global nature of our business, your personal data may be disclosed to members of our group outside the EEA, including in particular in the USA. It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers who act on our behalf. We will ensure appropriate safeguards are in place to protect the privacy and integrity of such personal data. You can obtain information concerning such safeguards from Maringly Morrobel at maringly.morrobel@todaytixgroup.com, where applicable.
Data security. We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need-to-know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. Details of these measures may be obtained from Maringly Morrobel at maringly.morrobel@todaytixgroup.com.
How long will you use my information for?
Successful applicants If your application for employment or engagement is successful, personal data
gathered during the recruitment process will be transferred to our HR management system and retained
during your employment in accordance with our staff privacy policy.
Unsuccessful applicants:
If your application for employment or engagement is unsuccessful, we will hold your data on file for twelve
months after the end of the relevant recruitment process to the extent necessary to enable the Company to
comply with any legal obligations or for the exercise or defence of legal claims (subject to any applicable
legal or regulatory obligations to retain such information for a longer period).
It is likely that we will wish to retain your data for a further period of 6 months on the basis that a further opportunity may arise in future and we may wish to consider you for that. If so, we will write to you separately, seeking your explicit consent to retain your personal data for a fixed period on that basis – you do not have to consent to this, and you can withdraw your consent at any time thereafter.
At the end of that period (or if you withdraw your consent prior to this) we will securely destroy your personal data in accordance with applicable laws and regulations.
In the event that any court actions or other legal proceedings are pending or impending, personal data will be deleted after termination of the court action or legal proceeding as appropriate.
Your rights in connection with personal data. Under certain circumstances, by law you have the right to:
If you want to review, verify, correct or request erasure of your personal data, object to the processing of your personal data, or request that we transfer a copy of your personal data to another party, please contact us at help@show-score.co.uk.
Right to withdraw consent. When you applied for this role, you may have provided consent to us processing your personal data for the purposes of the recruitment exercise. You have the right to withdraw your consent for processing for that purpose at any time. To withdraw your consent, please contact us at help@show-score.co.uk. Once we have received notification that you have withdrawn your consent, we will no longer process your application and, subject to our retention policy, we will dispose of your personal data securely.
Complaints. You have the right to lodge a complaint with the UK's Information Commissioner's Office if you are unhappy with how your personal data is being handled.
Further Information. If you require any further clarification regarding this privacy notice, please contact us at help@show-score.co.uk.
This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy on this page and we will change the “Last Updated” date above. You should consult this Privacy Policy regularly for any changes.
Questions, comments and requests regarding this privacy and cookie policy are welcomed and should be
addressed to:
Show-Score Guest Services, 5 New Street Square, London, EC4A 3TW or via email at help@show-score.co.uk